Creating a Hospital Management App with Selecto: Simplifying Healthcare Operations.
Enhancing Efficiency and Patient Care with Advanced Technology Solutions. From Scheduling Appointments to Managing Patient Records: A Comprehensive Solution for Hospitals and Healthcare Providers.
Problem Statement:
The current manual system used by hospitals for managing patient records, appointments, and medical history is outdated, inefficient, and prone to errors. A hospital management application is needed to streamline these processes and improve the overall efficiency and effectiveness of hospital operations.
App Users
A hospital management application serves a diverse array of users, each playing a crucial role within the healthcare ecosystem. From administrators shaping the hospital’s strategic direction, to medical staff delivering personalized care, and receptionists orchestrating patient flow, the application streamlines operations.
My Roles:
Product Designer. I empathized with users’ needs, conducted extensive user research, and translated these insights into visually appealing and functional designs.
Competitive Analysis
User interviews
Try to understand user goals and pain points.
Goals
- We need a solution to manage hospitals easily.
- Keep track of every task and user to manage the hospital.
- Reduce cost.
- We want to get a better revenue management system for the hospital.
- Need the best data protection option.
Frustration
- Apps already on the market are so much heavy and complex to use
- Need a long learning curve.
- I feel insecure about using an application for data.
- Automation is only implemented in some parts of the organization.
- Analytics could be better organized.
Persona
Solution
- Intuitive navigation and easy access to essential features, the hospital management application
- Empower users to efficiently manage various aspects of healthcare services.
- Scheduling appointments and managing patient records to tracking inventory and generating reports.
Patient detail
Hospital owner’s view of the patient. Check patient’s activity like appointment, billing, etc.
Patient Billing
Billing information view for the owner.
Doctors
All doctors view for the owner.
Add New Doctor
Add new doctor to the platform.
Next Steps
In the second version of the hospital management application, we’ve refined user interfaces based on valuable feedback, introduced mobile accessibility, and integrated advanced reporting for informed decision-making. Seamless integration with Electronic Health Records (EHR) and telehealth services enhances patient care, while optimized medication management, patient engagement features, and heightened security ensure a holistic healthcare experience.